Need help, found a bug, or want to report something you saw in the app? Email support@vouchfood.com and a human will read it.
Every comment in Vouch has a report option, and you can block any user from inside the app. Blocked users disappear from your view immediately.
We review reported content and act on it, usually within 24 hours and always within 3 business days. If something needs to come down faster than that, email support@vouchfood.com with the restaurant name and roughly when you saw it, and we will find it.
The fastest option is in Vouch: open your profile and choose Delete Account. This removes your account, your votes, and your saved restaurants. Comments you posted are anonymized so that threads other people took part in stay readable.
If you no longer have the app, email support@vouchfood.com from the address connected to your Vouch account with the subject Vouch account deletion request. We will verify that you control the account before deleting it. You do not need to reinstall Vouch. If a subscription is active, deleting Vouch does not cancel billing; cancel it separately through Apple or Google Play.
Subscriptions are billed by Apple or Google Play, not by us. On iPhone, open Settings, tap your name, tap Subscriptions, and choose Vouch. On Android, open Google Play, tap your profile picture, choose Payments & subscriptions, then Subscriptions and Vouch. Cancelling stops the next renewal and you keep access until the end of the period you already paid for.
Vouch ranks restaurants by user votes. Every vote counts the same. A subscription does not make your vote worth more, and no restaurant can pay to move up. If you think a list is wrong, the answer is to vote, and to get the people who eat there to vote.
support@vouchfood.com. That address is monitored.